And so Harwood was born……..

Following a successful career in senior HR and leadership roles, Duncan Turner was so unimpressed with the services available to micro and start-up businesses that he decided to do something about it. And so Harwood was born……..

There’s no such thing as a one size fits all answer to HR, but that’s all that was out there in the marketplace. There really was very little support available for the start-up business, at a time when it’s probably one of the last things on the minds of the founders, but crucial to get right. Our service is designed to help businesses as they scale and grow right from day one, whatever the end-goal in terms of size.

Interestingly, we have found that established businesses, from SMEs through to larger corporate players, are just as keen on the flexibility of the business model. Small businesses like the fact that they can sign up with us for free on a pay-as-you-go basis and benefit from discounted rates and access to a suite of useful document templates, but larger organisations are attracted by being able to bespoke their service and retain us as their HR partner without being shackled by multi-year contracts; our varied client portfolio to supports this.

We are able to offer the service we do because of the technology and infrastructure we have behind the scenes. All of our locations offer cloud-linked access to our client files and all of our communication channels are linked, offering a seamless, personalised experience every time one of our clients contacts us. It also means we’re always offering support that reflects current legislation, so we never have to worry about out of date documents or files.

We make it really simple for customers to identify the products and services they need; allowing us to offer an individual, tailored service. Our client portal is another key part of our flexible offer, giving clients the ability to access current, relevant information and assets whenever they need them.

The team at Harwood, are focused on delivering a fuss-free, personal, first class service!

Author: Zoe Lidster

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